WebView Patient Portal

Patient Web Portal help material, as published 2012–2013

Webview Password Help

Archived from /PWHelp.html · published as “Webview Password Help” · undated

This page opened in a small window from the start page whenever a patient could not sign in.

Password Help

  • WebView security has been enhanced. You may be prompted to reset your password.
  • Your new password must have 6-16 characters, including one letter, one number, and one special character.
  • You will have to reset your password every 90 days.
  • After 5 failed login attempts, your WebView access will be diabled and you will need to contact the office to have your access and password manually reset.
  • Please take care of your WebView passwords.

What are special (or non-alphanumeric) Characters?

  • See the keyboard image above.
  • The usual characters are !@#$%^&*() - See the highlighted keys.
  • They are any characters that do not contain the value of a number or a letter.

The keyboard illustration referred to above is not present in the files, so the text is reproduced without it.

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